We keep saying we are open for emergency and essential eyecare, but we thought it might be interesting for you to see how that works in practice. We asked our Independent Prescribing (IP) Umar to outline what you might expect if you need to contact us.
If you call any practice in the Glasgow area the call come through to our hub based in Gordon St, we will take your details and Umar will give you a telephone consultation as soon as he is able to.
In more complex cases, a visual examination of the eye is beneficial. For these scenarios we have been using video calling facilities such as Facetime etc to carry out video consultations to aid the investigation, 80% of cases have been managed in this manner. Where the condition requires face to face investigation/treatment we can refer to the relevant Hospital Eye Service departments.
With certain eye related problems, Umar is qualified to issue a prescription to help manage a number of conditions. This will hopefully help relieve some of the burden on the Hospitals and GPs. We have managed to work well with several pharmacies and email prescriptions directly to save the patient unnecessary travel.
Tomorrow we will be focusing on our Optical Assistant Jodie to give you an idea of what happens in her area or responsibility during this time.